Privacy policy.

1 Purpose and Scope

1.1 Purpose

This policy outlines the personal information handling practices of Emma Keen trading as Sustainable Mindsets (“Sustainable Mindsets”).

The specific legal obligations of entities when collecting and handling personal information are outlined in the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

‘Personal information’ is information that identifies or can be used to identify a person. Sustainable Mindsets collects and holds personal information from purchasers from its Online Store and users of its Website and other services.

2 Policy Statement

2.1 Committed to Protecting Rights

Sustainable Mindsets respects and is committed to protecting privacy. All information provided to Sustainable Mindsets which is confidential information will remain confidential and protected.

By contacting us via our website, signing up to our newsletter, purchasing services from us or otherwise providing us with personal information, consent is given to personal information being collected, held and administered as set out below.

2.2 What Information Does Sustainable Mindsets Collect?

Sustainable Mindsets may ask for information, including the following information:

  • Contact information (name, address, email address, telephone number)

  • Personal details such as date of birth, occupation

  • Credit card numbers and/or bank account details

 

All information will be held securely.

2.3 How Do Sustainable Mindsets Use Personal and Confidential Information?

Sustainable Mindsets may use personal information to:

  • process purchases and provide receipts;

  • • conduct marketing activities; and

  • • enable other activities and functions of the organisation.

 

To ensure privacy is protected, information from records will not be disclosed or altered unless requested.

Please note, in some areas of our website Sustainable Mindsets may host links to other websites. These sites are not controlled by Sustainable Mindsets and Sustainable Mindsets cannot take responsibility for their content and, in particular, the privacy policies and practices of those organisations.

2.4 Handling Personal Information

Sustainable Mindsets is obliged by law to comply with certain standards with respect to the handling and storage of personal information. Sustainable Mindsets has adopted the following principles with respect to the handling and storage of personal information it collects or receives:

  • Collect only information which Sustainable Mindsets requires for its primary function.

  • Ensure that stakeholders are informed as to why we collect the information and how we administer the information gathered.

  • Use and disclose personal information only for our primary functions or a directly related purpose, or for another purpose with the person’s consent.

  • Store personal information securely, protecting it from unauthorised access.

  • Provide users with access to their own information, and the right to seek its correction.

  • Provide an opportunity to opt out of receiving future communications from us.

2.5 Complaints

For any questions or concerns about our Privacy policy or the way personal information has been handled, please contact us at:

Email: emma@sustainablemindsets.com

Mail: PO Box 177, Newstead, Tasmania. 7250

If a person is not satisfied with the response to an enquiry or complaint a complaint can be made to the Office of the Australian Information Commissioner at oaic@gov.com.au.